Thursday, February 24, 2011
CPSIA - Nancy Nord Chimes in on Baby Monitors
You gotta read Nancy Nord's blog on the baby monitor recall. It speaks for itself and is basically on the topic of why they call certain actions "recalls" and others something else. In the controversial recall of Summer Infant baby monitor, Ms. Nord notably admits the involvement of the CPSC in this recall. Check it out. This is NOT my imagination.
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Nancy Nord's blog post is, well, interesting reading. But it isn't a matter just of semantics, which I'm sure she knows. Whether there is a warning or a recall is important - from the costs to the company involved (recalls are expensive for a company in and of themselves, setting aside the cost of the fix) to the prohibition against resale of a recalled item without the fix and the attendant penalties.
In the last paragraph of her blog piece, Ms. Nord acknowledges the unholy alliance between the CPSC and the media: the CPSC uses loaded and inflammatory language to attract media attention in order to appear to justify its service to the country. At the same time, the media exploits the hype to sell newspapers and broadcast and cable TV programming. So, some make a buck, and some of us lose a buck, but the net benefit to the country in terms of safety is miniscule.
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